Privacy Policy

Introduction

ServiceCore Group ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website servicecoregroup.info or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request information about our services
• Schedule consultations or appointments
• Communicate with us via email or phone
• Subscribe to newsletters or updates

This information may include your name, email address, phone number, mailing address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested information
• Schedule and manage service appointments
• Improve our website and services
• Send you updates, newsletters, and promotional materials (with your consent)
• Analyze website usage and trends
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website or conducting our business
• Professional advisors such as lawyers and accountants
• Law enforcement or regulatory authorities when required by law
• Third parties with your explicit consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings or our cookie consent banner. Please see our Cookie Policy for more information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Under Canadian privacy laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for certain uses of your information
• Opt-out of marketing communications
• File a complaint with the Office of the Privacy Commissioner of Canada

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

ServiceCore Group
215 Rue Saint-Jacques, Montreal, QC, Canada
Email: [email protected]
Phone: +1 (514) 847-9547